We did our validation checks, which is normal, I sent everything back and they significantly increased my premiums. I have no explanation and their online portal and email state that norjingS live chat is “too busy” and when I read other reviews I can see that this is a common practice. Take this from a 12-year-old insurance professional. AVOID AVOIDANCE. I insured myself with LV, Tesco, policy expert and Goskippy and they were all head and shoulders on this impersonal robotic service. Read the full review My policy was automatically renewed without my consent, they said an email was sent to let me know (which wasn`t the case) to let me know. I had sold the vehicle and sent them the proof by email, 1st Central said they did not accept cancellations via email, but they did double standards when it came to renewing the policy. When I asked to cancel the policy, I was told I could, but to do so, I would have to pay the rest of the policy (11 monthly payments) in advance to do so. Avoid this business with every fiber you have. Bad reviews are often thought of as people with a moan or moan or a “karen” moment. This is NOT the case with this company, I have been fighting for almost 6 months, about 20 hours and more in calls, emails, buying my own garage, making contact with third parties p Read more It violates our policies to provide incentives for reviews.
We also ensure that all reviews are published without moderation. Businesses can request reviews via automatic invitations. Called verified, these are real experiences. Learn more about other types of reviews. We use dedicated people and smart technology to protect our platform. Find out how we fight fake reviews. Anyone can write a Trustpilot review. People who write reviews have the property to edit or delete them at any time, and they are displayed as long as an account is active. 1. Central value A standard policy that covers the costs of repairing or replacing the car, spare parts and accessories, legal coverage if the policyholder is legally responsible for the death or injury of another person, a replacement car, spare keys and locks 1. Central Premier In addition, coverage for personal accidents and property, as well as windshield coverage and legal fees, are included, as well as other uninsured losses. My policy was automatically renewed without my consent, they said an email was sent to let me know (which she didn`t do) to let me know.
I had sold the vehicle and sent them the proof by email, 1st Central said they did not accept cancellations by email, but they read more TrustPilot gave 1st Central a rating of 4.5 out of five based on 14,759 customer reviews and gave the insurer an “excellent” rating. 71% rated 1st Central as excellent, 13% thought it was great, and at the other end of the scale, 12% said it was bad. I had taken a policy, made an annual payment. Two months later, I was asked to upload documents. Then, 2 weeks later, I will receive an email informing me that I did not correctly enter my delivery date of my driver`s license. “You passed your driving on 11 December 1998 and you stated on 23 June 1998 that you would be charged £66.14” I was told over the phone that 1st Central wanted to make sure I had made this mistake, so I applied for my driving licence to charge me. Why wouldn`t you just say, “Hello Madam, could you please correct the date you passed your driving test?” I wish I had never called her, I just got so angry. This insurer ruins your days and can be a year the duration of the policy, knowing that it is so unfair “Date taken the test You must correctly indicate the date on which all drivers of the policy passed their driving test. As a result of our reviews, we have changed the test pass date in your policy. As a result, your insurance premium has been recalculated and an additional £66.14 is now due (including an administration fee of £50.00).
Since you have paid in full, we will send you an email to confirm when we collect the payment. Verification can help real people write reviews about real companies. 1. Central Legal As with the Premier policy, but with £500 coverage for legal action, plus automotive law enforcement defense coverage of up to £100,000 and access to £10,000 for legal representation if the insured vehicle is seized by the police or other authority so far, it was ideal to find the best car insurance for me. 1st Central was much cheaper with more supplements than some of the others I looked at. The car renews my policy 200%! Since they had sent an email (which I had not received), they considered the new policy to be legally binding. They charged me £70 to cancel it. I told the representative that if they waved the £70, I would love to deal with them again, I would get an offer on the right side and then! But taking the £70 from me meant more to them than my business. Unscrupulously, avoid.
Read the full review Bad reviews are often thought of as people who have a moan or moan or a “Karen” moment. This is NOT the case with this company with which I have been struggling for almost 6 months, about 20 hours and more in calls, emails, getting my own garage, contacting third-party companies to clarify the absolute lies that have been told to me by 1st Central. I continue to make payments in accordance with my contract and all I get in return is the stop Please look for another company for your insurance if you are worried about being involved in a claim involving an uninsured driver Avoid them even if they seem cheap in advance. Read the full review 1st Central offers a range of auto insurance benefits as standard with full coverage, some features are also available with lower coverage levels, but it`s best to check the policy. This includes the items listed below. Defaqto: 5/5 stars & 3/5 stars (depending on the policy) I sold my car and sent them the DVLA documentation to prove it. Instead of cancelling the policy, it was extended by a year when I wondered why I was told it was because I hadn`t proven the documentation in PDF or JPEG form, which is why the cancellation was not accepted.
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